> ## Documentation Index
> Fetch the complete documentation index at: https://irisdocs.prescientlabs.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Capacity & Utilisation

> Plan delivery capacity without starving sales and account development.

**Billable utilisation = billable client hours ÷ available working hours**

Do not optimise for 100%. The consultancy also needs capacity for sales, proposals, account management and improving delivery.

For the next 8–12 weeks track **committed client days, probable pipeline, sales/proposal time, contractor capacity and leave**.

If capacity is persistently tight, test the constraint before hiring: increase price, tighten scope, standardise delivery, use contractors or decline low-value work. Hire when the demand is repeatable rather than a one-project spike.

If every sales call, proposal, diagnostic and executive readout still requires the founder, the bottleneck is key-person dependency rather than headline utilisation.