> ## Documentation Index
> Fetch the complete documentation index at: https://irisdocs.prescientlabs.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Pricing & Commercial FAQ

> Common questions about pricing diagnostics, implementation and recurring consulting work.

## How much should I charge for a diagnostic?

There is no universal price. Base it on scope, stakeholders, evidence complexity, delivery effort, risk, client size and the commercial importance of the decision. Protect a margin floor and make exclusions explicit.

## Should I give one price or three options?

Use multiple options only when they represent genuinely different scopes or levels of support. Do not create artificial packages just to use an anchoring tactic.

## Should I discount?

Only deliberately. Trade for reduced scope, faster payment, longer commitment or another meaningful concession rather than reducing price with nothing in return.

## Should I do free pilots?

Keep free activity to qualification and light discovery. If the work creates a real diagnosis, deliverable or implementation value, use a paid scope.

## How should implementation be priced?

Separate it from the diagnostic unless it was explicitly included. Price the production work based on defined scope, technical dependencies, risk, testing, rollout and support.

## When does a retainer make sense?

When there is genuinely recurring work: optimisation, governance, roadmap management, managed automation, training or ongoing opportunity review.