> ## Documentation Index
> Fetch the complete documentation index at: https://irisdocs.prescientlabs.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Key Iris Concepts

> A practical glossary for interpreting Iris evidence and outputs consistently.

## Engagement

A scoped consulting project for a client or workspace.

## Stakeholder

A participant whose perspective contributes evidence about the process, decisions, exceptions or outcomes.

## Interview evidence

Unstructured evidence captured from stakeholder conversations, including workflow descriptions, pain points and workarounds.

## Screen observation

Consent-based evidence of how tasks are performed on screen, useful for granular activity details that may be hard to explain verbally.

## Structured operational data

Records from systems such as CRM, ERP, workflow or ticketing platforms that can provide timestamps, case IDs, statuses and event sequences.

## Activity

A meaningful unit of work in the reconstructed process. Avoid treating every click or vague action as a separate activity.

## Variant

A materially different path through the process.

## Rework loop

Work that returns to an earlier step because information, quality or approval requirements were not satisfied.

## Handoff

Transfer of work or responsibility between people, teams or systems.

## Finding

A validated statement about the current state and its consequence.

## Opportunity

A potential intervention supported by evidence. It may involve process redesign, integration, automation or AI.

## Recommendation

A consultant-reviewed course of action that accounts for evidence, feasibility, value, risk and client context.