> ## Documentation Index
> Fetch the complete documentation index at: https://irisdocs.prescientlabs.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Structured Data Sources

> Choose operational data that can help quantify process behaviour rather than requesting every available field.

Structured data is most useful when the diagnostic needs evidence about **what happened, how often and how long it took**.

## Common sources

### CRM

Opportunities, activities, stages, owners, customer records and timestamps.

### ERP

Orders, invoices, transactions, statuses, users and timestamps.

### Ticketing/service systems

Cases, queues, categories, assignments, resolution events and SLA timestamps.

### Workflow tools

Task events, approvals, transitions, owners and completion times.

## Useful fields

Depending on the process:

* case or transaction ID;
* activity/status;
* event timestamp;
* user or team;
* amount/category;
* channel;
* outcome;
* exception flag.

## Request only what you need

A diagnostic of invoice approval may not need the entire ERP database. Start with the minimum fields that allow the process question to be analysed.

<Note>
  Exact supported formats, connectors, volume limits and ingestion workflow are **\[PRODUCT DETAIL TO CONFIRM]**.
</Note>