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How narrow should my niche be?

Narrow enough that buyers recognise themselves and the problem, but broad enough to build pipeline. Treat early positioning as a testable hypothesis.

What should I sell first?

A bounded paid diagnostic is often a strong first offer because it reduces client commitment while creating evidence for larger implementation work.

How many stakeholders should I interview?

There is no universal number. Cover materially different perspectives: sponsor, process owner, frontline users, exceptions and adjacent teams. Add interviews until the picture stops changing materially while ensuring important roles are represented.

Should I price by day rate?

Use day rates when buying capacity is genuinely the model. For a repeatable diagnostic, fixed or value-informed fixed pricing usually creates clearer scope and incentives.

What if I am strong technically but weak commercially?

Focus first on positioning, discovery, business language, qualification and proposal discipline. Technical depth only becomes commercially useful when tied to an important client problem.

When should I hire?

When the bottleneck is consistently delivery capacity or a repeatable specialist need—not simply because one month is busy.