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Opportunity

Current problem: [problem] Proposed intervention: [change] Business owner: [owner]

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Baseline

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Expected change

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Benefit

Capacity released = volume × minutes saved ÷ 60 Capacity value = hours released × loaded hourly cost Add other value categories only where they have a defensible mechanism.

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Cost

  • implementation: [amount]
  • licences/infrastructure: [amount]
  • change/training: [amount]
  • ongoing support: [amount]

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Decision metrics

  • annual expected benefit;
  • net benefit;
  • payback period;
  • ROI;
  • key sensitivity.

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Risks and dependencies

[adoption, data, integration, policy, ownership, security]
Do not label released capacity as cash saving unless the client has a credible route to realise it.