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Scripts are guardrails, not theatre. Adapt them to the buyer and situation.

Principles

  • lead with the business problem, not AI;
  • use specific observations instead of generic personalisation;
  • ask short questions;
  • avoid exaggerated claims;
  • do not pretend urgency that does not exist;
  • end with a clear next step.

Simple outreach structure

Trigger → Problem hypothesis → Relevant proof → Low-friction CTA Example:
Noticed you are expanding the operations team. In firms at that stage, onboarding and reporting workflows often accumulate a lot of manual handoffs. We run short evidence-led diagnostics to identify which processes are worth automating and which are not. Worth comparing notes for 20 minutes?
Avoid “Hope this email finds you well”, “revolutionise”, “unlock”, “game-changing” and similar filler.