Opportunity construction
For each candidate capture: Problem: what is happening now? Evidence: which workflow evidence supports it? Intervention: what change could address the cause? Expected benefit: what KPI should improve? Requirements: data, systems, ownership and controls.Consider the full intervention set
- eliminate;
- simplify;
- standardise;
- integrate;
- automate;
- augment with AI;
- redesign ownership or policy;
- train;
- monitor.
Example
Weak:AI agent for onboarding.Stronger:
Replace repeated manual transfer of approved onboarding data into two downstream systems with structured intake and integration; use AI only for extracting information from unstructured documents that cannot be standardised.