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The best delivery model is the one that matches your real capability and the client’s risk profile.

Model 1 — Deliver yourself

Use when the scope matches your technical capability and you can own build, testing, rollout and support. Best for: contained integrations, automations and AI applications within your competence.

Model 2 — Specialist partner

You retain the client relationship and diagnostic context while a specialist delivers part of the implementation. Define clearly:
  • client ownership;
  • commercial model;
  • delivery responsibility;
  • quality assurance;
  • confidentiality;
  • support after launch.

Model 3 — Client team delivery

You provide diagnosis, design, prioritisation and advisory support while the client’s engineering or operations team implements. This can be effective when the client already has strong internal delivery capability.

Model 4 — Vendor-led implementation

Recommend an established product or implementer where buying is better than building. You may remain as independent advisor or process lead.

Decide using five questions

  1. Do we have the technical capability?
  2. Can we support the solution after launch?
  3. Does the client require specialist accreditation or security capability?
  4. Is there an existing product that solves the need more safely?
  5. Who should own implementation risk?
Credibility increases when you decline work that is outside your competence.