Suggested stages
- Target — account identified, no conversation yet.
- Conversation — contact engaged.
- Qualified — meaningful problem, ownership and credible next step confirmed.
- Diagnostic proposed — scope and commercial terms sent.
- Decision — client is actively deciding.
- Won / Lost / Nurture.
Use exit criteria
Do not move an opportunity because it “feels warm.” Define what must be true. Qualified might require:- a consequential problem;
- an identified owner;
- a reason to act;
- access to relevant stakeholders;
- a plausible budget or commercial route;
- an agreed next step.
Track next action, not vague status
Weak:Follow up next week.Better:
Sarah to send two-scope diagnostic proposal by Tuesday; client COO and CTO review Thursday; decision Friday.
Core metrics
Track:- conversations created;
- qualified opportunities;
- proposals;
- win rate;
- average contract value;
- sales cycle;
- pipeline by stage;
- source of opportunity;
- lost reason.
Pipeline coverage
If your expected win rate is 25%, a £100k revenue target requires materially more than £100k of qualified pipeline. Use your own conversion data rather than a universal multiple.Forecast discipline
Separate:- possible — there is interest;
- probable — qualification and decision process are credible;
- committed — commercial and decision evidence is strong.
Weekly review
For each active opportunity ask:- What changed?
- What is the next client action?
- What is the next consultant action?
- What could kill the deal?
- Is this still qualified?